TERMS AND CONDITIONS

 

DELIVERIES/TITLE TRANSFER – FOB Jacksonville, FL. Products will be shipped via freight, UPS small package or UPS hazmat shipping. If shipments are larger than 75 LB, such shipments shall be considered heavy freight and will be shipped LTL. Whether shipping LTL freight or UPS ground, freight is pre-paid at the time the order is placed by the Customer. Any coatings or coatings kits cannot be shipped air. If Customer has ordered multiple items, Customer agrees and understands that such items may not be shipped together as they may ship from separate locations.

 

PAYMENT – Payment by Customer to Epoxy Floor Supply, LLC shall be made via credit card only.  Payment from Customer to Epoxy Floor Supply, LLC. shall be due at the time of the order. Payments shall only be made through Epoxy Floor Supply, LLC’s website.

 

PRICE/PRODUCT MODIFICATIONS – Epoxy Floor Supply, LLC shall have the right to modify its prices, as well as its products on its website, at any time. This shall not apply to any pending purchases where payment has been made in full.         

 

WARRANTY Products purchased are covered for one (1) year from purchase date. Epoxy Floor Supply, LLC is not responsible for and shall not be liable for: moisture in the slab, cracks in the substrate, a poorly laid concrete slab, waterproofing, loss of gloss due to fading and cleaning, discoloration due to UV exposure, sloping, surfaces other than 2500 psi concrete. Products must be installed by a professional applicator who has experience installing epoxy products and systems. Epoxy Floor Supply, LLC shall not be obligated to provide any warranty until such time as Epoxy Floor Supply, LLC has been paid in full for all products purchased. The failure of Customer to pay for the product shall not extend or toll any warranty period, which would otherwise be in effect if payment in full had been made. Epoxy Floor Supply, LLC is the legal and rightful owner of all products sold.  Epoxy Floor Supply, LLC’s warranty does not cover third party products. Warranties for third party products may be available on third party websites.

 

RETURNS Returns are accepted. As an express condition precedent, Customer must contact Epoxy Floor Supply, LLC in writing (letter, email or facsimile) within thirty (30) days of purchasing products. A return authorization form must be submitted by Customer to Epoxy Floor Supply, LLC, and can be obtained by contacting Epoxy Floor Supply, LLC through the “contact us” page on Epoxy Floor Supply, LLC’s website. In order to make a return, products must be new, unused, and in resalable condition. Used or open products cannot be accepted for return. Customer shall be responsible for paying return shipping and all returns are subject to a 30% restock fee. If the products are received in damaged condition or are not the correct products ordered, please contact us, and fill out a return authorization form. Epoxy Floor Supply, LLC will pay for shipping back to our warehouse in this case and Customer will be refunded.

 

SALES TAX – Sales tax will be collected on all orders shipping within the state of Florida to customers without a valid

sales tax exemption certificate. Sales tax will not be collected on orders outside of the state of the state of Florida.

 

LIABILITY EPOXY FLOOR SUPPLY, LLC SHALL NOT BE LIABLE FOR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, AND IN NO EVENT SHALL EPOXY FLOOR SUPPLY, LLC BE LIABLE FOR DAMAGES EXCEEDING THE INVOICED PRICE.

 

FULL INTEGRATION – This represents the entire agreement between the parties. Customer agrees and acknowledges that no representations or warranties of any kind have been made by Epoxy Floor Supply, LLC or its employees other than those expressly stated herein. The parties’ agreement herein for the purchase of the product(s) supersedes all prior or contemporaneous agreements regarding the subject matter hereof and all such agreements are deemed to have been waived or incorporated into the terms herein and are no longer of any force or effect.  All modifications to the order shall be in writing (letter, email or facsimile).

 

TRADEMARK/WEBSITE – Epoxy Floor Supply, LLC is authorized to use all trademarks displayed on its website.  All of the content on the website is owned by Epoxy Floor Supply, LLC, and is not duplicated.

 

PRIVACY STATEMENT – Epoxy Floor Supply, LLC    agrees that is shall not share any information with any third parties, unless directed by Court Order.  All information collected from Customer by Epoxy Floor Supply, LLC shall be used solely for Epoxy Floor Supply, LLC’s use.

 

SEVERABILITY – Each provision of these Terms and Conditions is intended to be severable. If any terms or provisions hereof are found by a Court of competent jurisdiction to be invalid, such invalidity shall not affect the validity of the balance of the remaining terms and provisions hereof.       

 

JURISDICTION – All disputes shall be governed by the laws of Florida and shall be heard exclusively in Jacksonville, Duval County, Florida. By purchasing the product(s) herein, the Customer accepts all of Epoxy Floor Supply, LLC’s terms within these Terms and Conditions.

This Privacy Policy governs the manner in which Epoxy Floor Supply collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.epoxyfloorsupply.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Epoxy Floor Supply.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Epoxy Floor Supply collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emailsThe email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Epoxy Floor Supply has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site,revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Epoxy Floor Supply

http://www.epoxyfloorsupply.com