TERMS AND CONDITIONS
DELIVERIES/TITLE TRANSFER – FOB Jacksonville, FL. Products will be shipped via freight, UPS small package or UPS hazmat shipping. If shipments are larger than 75 LB, such shipments shall be considered heavy freight and will be shipped LTL. Whether shipping LTL freight or UPS ground, freight is pre-paid at the time the order is placed by the Customer. Any coatings or coatings kits cannot be shipped air. If Customer has ordered multiple items, Customer agrees and understands that such items may not be shipped together as they may ship from separate locations.
PAYMENT – Payment by Customer to Epoxy Floor Supply, LLC shall be made via credit card only. Payment from Customer to Epoxy Floor Supply, LLC. shall be due at the time of the order. Payments shall only be made through Epoxy Floor Supply, LLC’s website.
PRICE/PRODUCT MODIFICATIONS – Epoxy Floor Supply, LLC shall have the right to modify its prices, as well as its products on its website, at any time. This shall not apply to any pending purchases where payment has been made in full.
WARRANTY – Products purchased are covered for one (1) year from purchase date. Epoxy Floor Supply, LLC is not responsible for and shall not be liable for: moisture in the slab, cracks in the substrate, a poorly laid concrete slab, waterproofing, loss of gloss due to fading and cleaning, discoloration due to UV exposure, sloping, surfaces other than 2500 psi concrete. Products must be installed by a professional applicator who has experience installing epoxy products and systems. Epoxy Floor Supply, LLC shall not be obligated to provide any warranty until such time as Epoxy Floor Supply, LLC has been paid in full for all products purchased. The failure of Customer to pay for the product shall not extend or toll any warranty period, which would otherwise be in effect if payment in full had been made. Epoxy Floor Supply, LLC is the legal and rightful owner of all products sold. Epoxy Floor Supply, LLC’s warranty does not cover third party products. Warranties for third party products may be available on third party websites.
RETURNS – Returns are accepted. As an express condition precedent, Customer must contact Epoxy Floor Supply, LLC in writing (letter, email or facsimile) within thirty (30) days of purchasing products. A return authorization form must be submitted by Customer to Epoxy Floor Supply, LLC, and can be obtained by contacting Epoxy Floor Supply, LLC through the “contact us” page on Epoxy Floor Supply, LLC’s website. In order to make a return, products must be new, unused, and in resalable condition. Used or open products cannot be accepted for return. Customer shall be responsible for paying return shipping and all returns are subject to a 30% restock fee. If the products are received in damaged condition or are not the correct products ordered, please contact us, and fill out a return authorization form. Epoxy Floor Supply, LLC will pay for shipping back to our warehouse in this case and Customer will be refunded.
SALES TAX – Sales tax will be collected on all orders shipping within the state of Florida to customers without a valid
sales tax exemption certificate. Sales tax will not be collected on orders outside of the state of the state of Florida.
LIABILITY – EPOXY FLOOR SUPPLY, LLC SHALL NOT BE LIABLE FOR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, AND IN NO EVENT SHALL EPOXY FLOOR SUPPLY, LLC BE LIABLE FOR DAMAGES EXCEEDING THE INVOICED PRICE.
FULL INTEGRATION – This represents the entire agreement between the parties. Customer agrees and acknowledges that no representations or warranties of any kind have been made by Epoxy Floor Supply, LLC or its employees other than those expressly stated herein. The parties’ agreement herein for the purchase of the product(s) supersedes all prior or contemporaneous agreements regarding the subject matter hereof and all such agreements are deemed to have been waived or incorporated into the terms herein and are no longer of any force or effect. All modifications to the order shall be in writing (letter, email or facsimile).
TRADEMARK/WEBSITE – Epoxy Floor Supply, LLC is authorized to use all trademarks displayed on its website. All of the content on the website is owned by Epoxy Floor Supply, LLC, and is not duplicated.
PRIVACY STATEMENT – Epoxy Floor Supply, LLC agrees that is shall not share any information with any third parties, unless directed by Court Order. All information collected from Customer by Epoxy Floor Supply, LLC shall be used solely for Epoxy Floor Supply, LLC’s use.
SEVERABILITY – Each provision of these Terms and Conditions is intended to be severable. If any terms or provisions hereof are found by a Court of competent jurisdiction to be invalid, such invalidity shall not affect the validity of the balance of the remaining terms and provisions hereof.
JURISDICTION – All disputes shall be governed by the laws of Florida and shall be heard exclusively in Jacksonville, Duval County, Florida. By purchasing the product(s) herein, the Customer accepts all of Epoxy Floor Supply, LLC’s terms within these Terms and Conditions.